Have Questions?

Need to know more about us?
Feel Free to contact us by Email, Phone, Fax or Snail Mail.

Lost Art Handicraft
75760 W Pine Creek Road
P.O. Box 24
Grouse Creek, UT 84313

Phone/Fax: 435-747-7515
Questions@ComfortBags.com

All Products are made in our Facility located in Utah!

Our Guarantee
All items come with a 30 day money-back guarantee. We guarantee our products to be free of defects upon arrival.
If you are dissatisfied with your product, return the item(s) you purchased within 30 days of shipment, and you will receive your money back with absolutely no hassle.
We will refund the purchase price of the item(s) only.
Return shipping will not be refunded unless the item is defective.

*Improper use is excluded from this offer.

Shipping
For a LIMITED TIME, we are offering
FREE shipping and handling for orders shipped to all 50 states in the USA (ground).
No cost to you! We will ship Priority for only $2 more. We always ship in the US through through the US post office.

We also accept orders from Canada ($5 per bag shipping). These are sent by International Priority Mail.

Our Recommendation About Grain
Whole grain wheat may be more comfortable, since the kernels are smaller. It is the most popular grain, and will be used for your comfort bag.

Semi-Annual Coupons
Twice a year (in the spring before Mother's Day, and in the fall before Thanksgiving) we issue coupons for a special discount to customers who have ordered from us. If you are a previous customer, and have changed your email, or want to be added to our list, just send us an email and let us know.

Our Privacy Policy
We will NEVER release ANY information we obtain from you to any other company without your permission. Ever. Our credit card information is obtained on a secure server, and this information will be carefully protected and is used only for fulfilling your order.

You can shop at ComfortBags.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
* Industry leading encryption hardware and software methods and security protocols to protect customer information.
* Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
ComfortBags.com is registered with the Authorize.Net Verified Merchant Seal program.

Payment Processing